JCR Property Co is committed to protecting your privacy and security. We will only process your personal data if it is fair and lawful to do so. This privacy notice is to tell you what to expect when JCR Property Co collects personal information from you.
OUR PRIVACY PROMISE
We promise to keep your information safe.
We promise not to sell your information
We give you ways to manage and review your marketing choices at any time
We keep a record of when and how we get consents and what you were told at the time.
HOW THE LAW PROTECTS YOU
The law says we must have one or more of these reasons to collect your data:
To fulfil a contract with you
When it is our legal duty
When it is in our legitimate interest (which we must define)
When you consent.
Transparency means you have the right to be informed about how we will use your data.
YOUR INDIVIDUAL RIGHTS
In addition to the right to be informed, GDPR provides the following rights for individuals:
Further information is detailed below, but if you wish to exercise any of your rights, please write to us at:
7 Durham Road West, Bowburn, Durham, DH6 5AU
TYPES OF PERSONAL INFORMATION
FINANCIAL –Your financial position, status and history
CONTACT – Where you live and how to contact you
SOCIO-DEMOGRAPHIC – Details about your work, nationality, education (especially students)
TRANSACTIONAL –Details of payments you make to us
CONTRACTUAL – Details about the products or services we provide to you
COMMUNICATIONS - What we learn about you from letters, emails and conversations
OPEN DATA AND PUBLIC RECORDS – e.g. Electoral Information, Internet, Newspapers
DOCUMENTARY DATA – e.g. copies of ID.
CONSENTS – How you agree we can contact you
NATIONAL IDENTIFIERS – e.g. National Insurance Number
We collect Data from Third Parties such as social networks, fraud prevention agencies, public information services.
WE MAY SHARE THIS INFORMATION WITH
HMRC , Regulators and other authorities
Utility Companies
Credit Reference Agencies
Fraud Prevention Agencies
Any party linked to you (e.g. Joint Tenant or Joint Landlord)
Workmen needing to enter your house
Companies you ask us to share data with
If you use direct debits, we will share your data with the Direct Debit scheme.
Future landlords/letting agents who contact us for a reference
If we sell our business, we will only do this if they agree to keep your information safe.
CREDIT REFERENCE AGENCIES
We will share information with CRA’s and they will give us information about you. The data we exchange can include:
Name, address & date of birth
Application form details
Financial situation and history
Public Information
We will use this information to:
Assess if you can afford the property
Make sure what you have told us is the truth
Help detect and prevent fraud
Track and recover debts
On a joint tenancy, CRA’s may link your data to other joint tenants. You can ask CRA’s to break the link, but you normally have to prove you no longer have a financial link with them.
IF YOU DO NOT PROVIDE CERTAIN DATA, WE MAY NOT BE ABLE TO OFFER YOU A SERVICE OR PRODUCT.
VITAL INTERESTS
We can pass on details in an emergency e.g. medical care if you are physically or legally incapable of giving consent.
FEES
We supply a copy of information free of charge. We can charge a reasonable fee when a request is manifestly unfounded, or excessive, particularly if it is repetitive. We may charge a fee where we have already supplied the information.
We will supply information without delay and in any event within one month. This may be extended by up to 2 months if, during that month, the request is considered complex and/or numerous - if we do we have to explain why.
We must verify the identity of the person making the request using “reasonable means”
HOW LONG WE KEEP INFORMATION
We will keep it as long as you are a client. After you stop being a client we may keep data for up to 10 years for one or more of the following reasons:
To respond to questions or complaints
To show why we have treated you fairly
For historical research and statistical purposes
In the case of legal action of any kind
You can access personal information by writing to us at 7 Durham Road West, Bowburn, Durham, DH6 5AU. You can also ask us to correct any information you believe to be incorrect. We do not have to provide information where the request is disproportionate or has already been given previously.
WHAT IF YOU ASK US TO STOP USING YOUR PERSONAL INFORMATION?
This is also known as “The right to be forgotten”. There may be legal or other reasons why we need to keep or use your data. In such cases we can restrict the use of your data to legal claims or to exercise legal rights.
In providing the facility to enquire about our products via this website, JCR Property collects information about you. In doing so, we take your privacy and our obligations under the data protection legislation very seriously. You have a right to expect a website to disclose its privacy policies - how your personal information is collected, used and shared. You also have a responsibility to choose which sites you feel comfortable disclosing such information to.
In order to comply with our obligations, JCR Property must obtain your consent to the use of your personal information. Please ensure therefore that you read the following statement carefully. Enquiries about our products through the JCR Property web site will be taken as consent to certain uses of your information.
Item A: Access to Registration Information
JCR Property will under no circumstances give access to your registration information to any third party for any purpose, either commercial or otherwise. Consistent with our obligations under the Data Protection Act 1998, your information is maintained in what we believe to be a well protected environment. Neither JCR Property any other website operator can, however, guarantee that your information will remain secure from unauthorised access.
Item B: Public vs Confidential Information
You acknowledge that all of your submissions through the website are public and not private information. Always use caution when giving out any personally identifying information about yourself or your household. JCR Property specifically disclaims any liability with regard to any actions resulting from your submissions and postings to the public portion of the website. Generally, any communication which you post through the website is considered to be non-confidential. If a particular webpage or form permits the submission of information that will be treated by JCR Property as confidential, that fact will be stated on those pages.
Item C: Use of Public Information
By posting communications on or through the website, you automatically grant JCR Property a royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform and display the information alone or as part of other works in any form, media or technology whether now known or hereafter developed. The foregoing grants shall include the right to exploit any proprietary rights in such communication, including but not limited to rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. You agree to waive any moral rights which you may have in such material.
Your consent
By enquiring via this website, you consent to the collection and use of your information by JCR Property in the ways outlined above. If, having given your consent to the use of your data, you subsequently change your mind you can stop all, or particular uses of your data by sending us an e-mail.
YOU CAN WITHDRAW CONSENT BY WRITING TO US AT:
7 Durham Road West, Bowburn, Durham, DH6 5AU
YOU CAN COMPLAIN TO US IF YOU ARE UNHAPPY WITH HOW WE HAVE USED YOUR PERSONAL INFORMATION AT:
7 Durham Road West, Bowburn, Durham, DH6 5AU
YOU CAN ALSO COMPLAIN TO THE INFORMATION COMMISSIONERS OFFICE. VISIT WWW.ICO.ORG.UK TO FIND OUT HOW TO RAISE A COMPLAINT OR REPORT A CONCERN.
